Backorder Policy
Welcome to QW Grand Limited
Please take a moment to review our Backorder policy. By making a purchase with us, you agree to comply with and be bound by the terms of this policy.
What are backordered items?
Backordered items are currently out of stock and will require additional time to be delivered. If your order includes both in-stock and backordered items, the in-stock items will be shipped first, and the backordered items will be sent separately once they become available.
How long will it take to receive my backordered item?
The delivery time for backordered items can vary depending on the product. Generally, backorder wait times range from 6 to 10 weeks.
Do I need to pay the full amount upfront for a backordered item?
Yes, full payment is required at the time of purchase for backordered items to secure your order.
Can I return my backordered item if it arrives more than 15 days after the original order date?
Yes! Backordered items can be returned within 15 days from the date they are shipped. If you encounter any issues with your return, please contact support@qwstores.com